Defining conflict
Effects of conflict on work settings
Types of conflict management styles (Thomas Killmann Questionnaire)
Communication and Interpersonal skills
Conflict resolution
Bullying
Harassment
Sexual Harassment
Making and dealing with complaints
Definition of risk
Levels of risk
Assessment of Risk
Policy development
Clinical audit- Audit Cycle
Leg Ulcer Management Training programme has been given Cat 1 approval by Nursing and Midwifery Board of Ireland with 7 CEUs awarded to RGNs who complete the training.
Fall Prevention - Assessment and Management has been given Cat 1 approval by Nursing and Midwifery Board of Ireland with 5.5 CEUs awarded to RGNs who complete the training.
ABPI Training programme has been given Cat 1 approval by Nursing and Midwifery Board of Ireland with 6 CEUs awarded to RGNs and PHNs who complete this programme.
Dementia care is the focus of HIQA thematic inspection for 2015. KMS are delighted to offer training in this very important area of care. KMS provides training on site for both RGNs and HCAs. See Healthcare Skills for more details on course content.